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Quality Assurance & Enhancement

Quality Assurance and Enhancement

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It is responsible for developing the University's quality strategies and managing the regulatory frameworks governing its awards.

This includes all procedural aspects of assessment: maintaining credit schemes and assessment regulations, administering the external examiners scheme, managing the student appeals and complaints processes and overseeing the operation of Boards of Examiners.

It also includes defining and overseeing implementation of the University's quality mechanisms for governing courses, primarily:

  • responsibility for the Quality Assurance Handbook;
  • developing and supporting the implementation of policies and procedures relating to the approval, monitoring and review of courses and changes to courses;
  • managing public information requirements; 
  • overseeing the operation of the Student Satisfaction Surveys;
  • overseeing collaborative arrangements.

The Department is responsible for quality enhancement processes to ensure responsiveness to quality data and it co-manages the Student Engagement Project with the Students' Union.

If you require information which you cannot find on these pages, please contact us.